Switch from Booksy to Rndez
Bring your Booksy clients with you. Here’s how, step by step.
1Get your list out of Booksy
File: Ask Booksy support
- Contact Booksy support and ask for a copy of your client list with contact details. Booksy’s own help page says to do this.
- When the file arrives, save it on your computer.
- If it comes as Excel or CSV, you can upload it to Rndez as it is.
- Booksy’s help pages don’t describe a download button for the client list. Some accounts may have one: look under Customers.
- Ask early. It can take a few days.
Checked in October 2026 on Booksy’s help pages. Menus change sometimes: their help page has the latest. Booksy: Getting a copy of your client list
2Upload it to Rndez
In Rndez, open Clients and pick Import. Choose the file. CSV or Excel (.xlsx).
3Check it, then add it
Rndez shows how many clients it found, which are new and which are already on your list. Nothing is added until you say yes. People already there are matched, not doubled, and keep your notes.
4Share your new link
Put it in your Instagram bio and on Google. Keep Booksy until the clients already booked there have come in.
What comes, and what stays.
What comes with you
- Names
- Emails
- Phone numbers
- Notes
What stays in your old app
- Past bookings
- Payments and saved cards
- Bookings already made (keep your old app until they’re done)
- Reviews on the other app
Coming from somewhere else? Fresha · Square · Vagaro · Resurva · All apps
Questions
What comes with me when I switch?
Names, emails, phone numbers and notes. Past bookings and payments stay in your old app, so keep a copy there.
Can I use both apps for a while?
Yes. Keep your old app until the clients already booked there have come in. New bookings go to Rndez.
Does Rndez own my client list?
No. Your clients are yours. We never show them other shops, and we never message them for ourselves.
Switch from Booksy. Keep every client.
Free to start. Every new shop gets the Shop plan free for 60 days.
Free to start. No credit card.