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Switching apps

Switch from Resurva to Rndez

Bring your Resurva clients with you. Here’s how, step by step.

1Get your list out of Resurva

File: Bookings file or Mailchimp

  1. Way 1: open Analytics, then Booking Search. Click Advanced, set a start and end date that covers your past bookings, and click Export Results at the bottom. You get a CSV of bookings.
  2. Upload that file to Rndez. If it has client names or emails, Rndez finds them, and people who booked many times are added once.
  3. Way 2: connect Mailchimp in Resurva, then export your contacts from Mailchimp as a CSV. This gives mostly emails.
  • Resurva says client contact details can’t be downloaded, for privacy reasons.
  • Rndez’s preview shows exactly what it found in the file before anything is added.

Checked in October 2026 on Resurva’s help pages. Menus change sometimes: their help page has the latest. Resurva: Exporting client information · Resurva: Booking search

2Upload it to Rndez

In Rndez, open Clients and pick Import. Choose the file. CSV or Excel (.xlsx).

3Check it, then add it

Rndez shows how many clients it found, which are new and which are already on your list. Nothing is added until you say yes. People already there are matched, not doubled, and keep your notes.

4Share your new link

Put it in your Instagram bio and on Google. Keep Resurva until the clients already booked there have come in.

What comes, and what stays.

What comes with you

  • Names
  • Emails
  • Phone numbers
  • Notes

What stays in your old app

  • Past bookings
  • Payments and saved cards
  • Bookings already made (keep your old app until they’re done)
  • Reviews on the other app

Coming from somewhere else? Fresha · Booksy · Square · Vagaro · All apps

Questions

What comes with me when I switch?

Names, emails, phone numbers and notes. Past bookings and payments stay in your old app, so keep a copy there.

Can I use both apps for a while?

Yes. Keep your old app until the clients already booked there have come in. New bookings go to Rndez.

Does Rndez own my client list?

No. Your clients are yours. We never show them other shops, and we never message them for ourselves.

All questions

Switch from Resurva. Keep every client.

Free to start. Every new shop gets the Shop plan free for 60 days.

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Free to start. No credit card.